SpinWorks Terms and Conditions

Company Info:

The website spinworks.co.uk is operated by SpinWorks Ltd (registered in England Company No: 10725188), registered at Collingham House, 10 -12 Gladstone Road, London, England, SW19 1QT. Any queries on the following policies can be emailed to info@spinworks.co.uk.

Please read and agree to the following Terms and Conditions before purchasing goods and services from SpinWorks Ltd, through the spinworks.co.uk website or app.

These terms and conditions apply to your use of this website, app, and the purchase of Goods and Services from us. By using our site or app, you confirm that you accept and comply these terms of use. SpinWorks Ltd reserves the right to change these conditions at any time. Any changes to the conditions will be effective immediately after the change is published on this website. We recommend that you check these conditions from time to time as they are binding.


Accessing the Website or App:

spinworks.co.uk and the app is offered to you free of charge for your personal use and is subject to these Terms and Conditions. Your access to spinworks.co.uk or the app may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. SpinWorks Ltd will attempt to restore the service as soon as it reasonably can.

spinworks.co.uk the website and the app are provided without any warranties or guarantees. You must bear the risks associated with the use of the Internet and any way you may access the internet

spinworks.co.uk the website and the app may provide content from other Internet sites or resources and while SpinWorks Ltd tries to ensure that material included on spinworks.co.uk is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. SpinWorks Ltd will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with spinworks.co.uk or the app. If SpinWorks Ltd is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of spinworks.co.uk the website or the app with any of your equipment, software or telecommunications links
  • service errors or interruptions, unsuitability, unreliability or inaccuracies of content provided by SpinWorks Ltd
  • inadequacy of spinworks.co.uk to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to spinworks.co.uk.

You must not misuse this website or app by knowingly introducing computer viruses, malicious code or detrimental components. You must not attempt to gain unauthorised access to our Website. You must not attack our site via a denial-of–service attack or a distributed denial-of-service attack. By breaching this clause you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website and services will cease to exist immediately and you will indemnify us for any breach, rendering you solely responsible for any loss or damage we suffer as a result of you not conforming with this clause.

SpinWorks will not be accountable for any losses suffered as a result of unauthorised access to your account, via the website or app, until you have informed us, in writing, and proven to us the occurrence of such unauthorised use.


Collected Information and Privacy Policy:

By using or accessing this website you consent to us processing and using any personal data we collect from you or that you provide to us and confirm that all data provided by you is honest and accurate.

The Website and App collect some anonymous information about users automatically when individuals request pages through a browser. This information is used to keep track of the shopping cart and to help us monitor how individuals use the Website and App, which allows SpinWorks to provide an optimal experience and better service throughout the online offerings. The information collected automatically by the server does not contain anything that can identify individuals personally, such as an email or home address.

SpinWorks Ltd does not collect any personal information about individuals — such as names and postal codes, home addresses, and email
addresses — except when such information is knowingly provided to Spinworks Ltd.
Personal information might be obtained from online transactions such as class purchases, retail purchases, and/or class registrations.
Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on
the Website or App. Any personal identification information retrieved by SpinWorks Ltd must be voluntarily submitted by the user.

SpinWorks Ltd may use the information provided to contact you with important information, required notices, and marketing promotions. You can exercise the right to opt out of marketing material at anytime via opt outs on our software or by contacting info@spinworks.co.uk.


International Use:

SpinWorks Ltd makes no promise that materials on spinworks.co.uk are appropriate or available for use in locations outside England and Wales, and accessing spinworks.co.uk from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside England and Wales, you do so on your own initiative and are responsible for compliance with local laws.



Before each order of Goods and Services, as they may have changed since the last time you read them. Throughout these conditions, the following should be read and agreed to:

  •  “Services” services available to you via this Website, including the classes.
  • “Class” refers to any exercise session provided by us or on our behalf at the Studios as part of the Services.
  • “Credit” Credits purchased via our Website and used to make bookings for a Class;
  • “Goods” any Goods offered for sale at our Studio;

By attending SpinWorks classes and using SpinWorks’s premises, facilities, and equipment you hereby agree that there are potential risks and hazards involved in participating in the Classes. If you observe any danger during participation, you will bring it to the attention of the nearest SpinWorks employee or official as soon as possible. You understand and agree that there are intrinsic risks associated with physical activity and involvement in the Classes. Regardless of the caution and care taken to avoid these hazards, Some of these risks cannot be eliminated. The particular risks include but are not limited to:

  • Major injuries such as joint or back injuries, heart attacks and concussions
  • Minor injuries such as bruises, lacerations and sprains
  • You agree and accept that long-term exposure to amplified music carries risk of hearing impairment.

You hereby:

  • Understand that SpinWorks Ltd advises you that individuals with any enduring infirmities, disabilities or conditions are at particular risk in participating in the Classes, and are, in fact, advised against doing so by SpinWorks Ltd.
  • Assume all responsibility for any and all injuries or damage sustained, provoked or intensified to you as a result of your participation in the Classes and/or use of the Facilities
  • Claim honestly to have no medical or physical condition which would prevent you from attending any of SpinWorks’s activites, classes and/or put you in any physical or medical danger, and have not been instructed by a physician not to do so.
  • To the extent permitted by law waive and permanently exonerate SpinWorks, its employees, instructors and representatives, and all others from any and all responsibility, claims, rights, causes of action and/or liability from injuries or damages to your person or property resulting from your involvement in the Classes and/or use of the Facilities.


Suspension of Use

SpinWorks reserves the right to refuse service at its facilities or use of the website or app at its discretion.

If a SpinWorks employee or instructor decides that you would be at physical risk by attending the Classes, you will be denied access to the Classes until you supply SpinWorks with a letter from your medical doctor or suitably qualified medical professional permitting use. If you decline to or are unable to obtain such a letter, you will not be permitted to participate in the Classes or use the Facilities.

You agree to abide by our opening hours, respectful use of our facilities and to modify your own conduct in keeping with an encouraging, welcoming environment.

Instructors and Classes are subject to change.

We reserve the right to refuse you access to the Studio and suspend or terminate your use of the Services if we reasonably consider that your conduct is damaging to our reputation, is in breach of these Conditions or would otherwise be in the interests of other users of the Studio or participants in our Classes.

Credits purchased as part of a block of credits do have varying expiry dates, which should be read and agreed before purchasing.

You agree that Credits and session reservations are not transferable to any other person and you should not allow anyone else to book Classes using your credentials or remaining/new Credits.
Subject to any statutory right of cancellation, payments for Credits are not refundable unless it is explicitly affirmed otherwise in these conditions.

Special offers are subject to our discretion and may be withdrawn immediately at our discretion and without notice. Any special vouchers cannot be used more than once and are only valid once per user.

When you book a session, the credit used to purchase the session will be deducted from your account.

We do not and cannot guarantee that spaces for you and/or another user will be available in any particular session, even if you have sufficient credits in your account, as classes are subject to availability.

If you revoke your reservation up to 6 hours before the Session is due to start, you will receive a refund of your Credit, paid as a credit. If you cancel within less than 6 hours, you understand and agree that you forfeit your credit and will not receive a refund of your credit or its monetary value as stated on this website. As a gesture of goodwill, if your seat is resold within that 6 hour period, we will refund the credit.


If you join a waitlist for a session that is already fully booked, one credit will be deducted from your account. If you are not allocated a bike in this session, the credit will be refunded to your account.

If you join the waitlist and a space becomes available, you will be automatically added to the Session. You will be notified of this prior to the session. Due to this, out of consideration for other users/waitlist members, we advise that you remove yourself from relevant waitlists if you believe you will be unable to attend a session at the start time stated on this website. You can remove yourself from the waitlist at any time up until the start of a session and the credit will be re-allocated to your account. If a seat becomes available within 2 hours of the intended start time of a session, all those on the waitlist will be sent a notification and will be asked to accept the booking if it is still convenient, and will be provided with with a link to accept their session booking. This is strictly on a ‘first come, first served’ basis.

If you join the waitlist and a place on the fully booked
If, for any reason other than your own conduct, a session is cancelled by SpinWorks Ltd, your Credit will be refunded as soon as possible.

SpinWorks Ltd and the premises at which it is located will not accept liability for any damage or loss to a user’s or guest of a user’s personal property on the premises.

No person who is not a party to these conditions may apply any of them under the contracts (Rights of Third Parties) Act 1999.
No relinquishment of any of these conditions shall be upheld or valid unless provided in writing by SpinWorks Ltd.

Any dispute between SpinWorks Ltd and you regarding these conditions shall be governed by English Law.